NFON hits half a million seats
Posted on 16/11/2020
NFON, a pan-European cloud PBX provider, has said it has significantly increased its recurring revenues by 24.7 per cent to €43.7 million in the first
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New Gartner Magic Quadrant spotlights contact centre solutions
Posted on 13/11/2020
Gartner has published a new Magic Quadrant for Contact Center as a Service (CCaaS). The report evaluated CCaaS providers that can serve customers arou
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Tango Networks wins 2020 Mobile Breakthrough Award
Posted on 13/11/2020
Tango Networks has been selected as winner of the “Unified Communications Solution Provider of the Year” award in the fourth annual Mobile Breakthroug
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plan.com appoints Richard Cotton as sales director
Posted on 10/11/2020
Plan.com has appointed Richard Cotton as a sales director. The company said the hire follows the launch of its connectivity platform my.plan in July,
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Avaya Spaces introduces 61-participant “Concert” view
Posted on 10/11/2020
Avaya has added new capabilities to its video collaboration platform Avaya Spaces. This includes a new 61-participant “concert” view where the primary
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Xelion UK reports record month
Posted on 10/11/2020
Cloud telephony provider Xelion has reported a record month for new user licenses in the UK for its hosted telephony service during October 2020. The
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Upcoming webinar: the new telco value chain
Posted on 09/11/2020
With new technologies transitioning from concepts into market realities, forward-thinking service providers are transforming their monetisation strate
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Softcat research reveals technology priorities
Posted on 09/11/2020
IT infrastructure provider Softcat has published a report that reveals the business technologies helping organisations through the ongoing challenges
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FluidOne acquires PSU Business Technology Limited
Posted on 09/11/2020
Network aggregator FluidOne has announced the strategic acquisition of PSU Business Technology Limited (PSU), a provider of IT managed services, Mitel
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NICE inContact publishes annual CX transformation benchmark study
Posted on 09/11/2020
NICE inContact has announced the findings of a global research study detailing the growing role of digital-first omnichannel experiences in fostering
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Adarma appoints former Cisco VP as CEO
Posted on 09/11/2020
Adarma, an independent British cyber security business, has appointed John Maynard (pictured) as its new CEO. He will take up the role at the end of N
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Tollring strengthens its APIs
Posted on 06/11/2020
Tollring has further developed its API framework to strengthen integration of its portfolio of iCall Suite call analytics and call recording products
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Trust Distribution acquires SOS Communications
Posted on 05/11/2020
Trust Distribution has acquired SOS Communications Ltd in a deal that the two companies say cements a longstanding relationship stretching back to the
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Samsung launches new partner programme
Posted on 05/11/2020
Samsung has launched a new business partner programme aimed at supporting consistent and accelerated growth for its partners. Samsung One combines sal
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MyPhones podcast spotlights mental health
Posted on 05/11/2020
A new episode of the Comms Business Channel Insider Podcast is now live – the first from me since I took over as editor in September.
Paul Gibbs fr
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MLL Telecom delivers full fibre WAN to Cambridgeshire schools
Posted on 04/11/2020
MLL Telecom, a provider of secure managed network services to the UK public sector, has announced 253 Cambridgeshire schools have been connected to fu
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A&O IT Group joins forces with SolarWinds
Posted on 04/11/2020
A&O IT Group, a provider of global IT managed services, has selected SolarWinds N-central for remote management and support of its customers’ IT estat
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Centreon enters UK market
Posted on 30/10/2020
Centreon, a provider of IT monitoring and AI-assisted operations solutions, has announced the opening of its UK and Ireland operations.
To manage t
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Vision Voice introduces UC platform to the UK
Posted on 29/10/2020
Vision Voice has introduced a cloud-based communications platform to the UK. This offers intuitive and affordable unified communications (UC) solution
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Wave of announcements at Cisco partner summit
Posted on 29/10/2020
Cisco has made several announcements at its annual partner summit that opened yesterday and finishes today. This included the unveiling of a new, simp
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