SOS Communications has now been distributing Panasonic solutions for over 10 years and is able to provide hardware and enhanced application support to reseller partners throughout UK & Ireland. Panasonic System Communications Company Europe (PSCEU) works closely with SOS as their high level of support ensures reseller expectations are exceeded.
As Warren Bone, Distribution Sales Manager at PSCEU for UK and Ireland remarked; “Whether a new or existing Panasonic reseller, SOS provides an end-to-end distribution service. Offering each reseller excellent pre and post-sales, along with technical support, including end-user demonstrations; SOS has the skills and expertise in delivering Panasonic communication solutions. It is these skills in our distribution partners that will ensure the NS1000 neXTGen continues the success that Panasonic has always enjoyed in the telecommunications arena.”
Neil Berwick, SOS Purchasing and Logistics Manager highlights the importance that support plays in promoting unified communications solutions such as the NS1000 neXTGen; “It is vital that resellers looking to move into the unified communications arena, have a distribution partner capable of supporting them both pre and post sales. SOS has the team in place to do just that; we have the requisite skills to provide high levels of support to our Panasonic channel partners. With the recent release of Panasonic NS1000 neXTGen, 2013 presents a hugely exciting opportunity to work closer with a world leading telecoms brand in promoting SIP based communication solutions in the market place.”
A significant milestone of progress, the NS1000 neXTGen integrates business operations and helps truly unify communications and messaging through voicemail, fax and email as well as conferencing solutions. Dependable and flexible the NS1000 neXTGen may be used in conjunction with partner application solutions to provide full contact centre functionality; improving internal communications and reducing the high costs associated with business travel. The platform can handle both pure IP and hybrid systems, ensuring that businesses who have chosen to undertake a ‘soft migration’ may still take advantage of multi-site networking. Reliability and survivability are also offered through the NS1000 neXTGen’s ‘Isolated Mode’ through which all local extensions, trunks and UM will remain functional if a slave unit fails to connect to the master unit. This resiliency addresses customer reservations to multi-site deployments and aims to reduce the unnecessary support costs which businesses implementing such systems often incur.
The KX-NS1000 can be coupled with a range of attractive and streamlined conventional wired phones and DECT wireless terminals supporting HD audio including the new NT500 series IP terminals with best-in-class audio quality, low power consumption and easy access to powerful supporting features.