Panasonic has clarified timescales following the news that it will be closing its business communication unit. The company will end business in this sector in March of next year, but will continue to support channel partners and customers until December 2022.
A spokesperson explained, “Panasonic has decided on a global basis to terminate its Communication Business and Document Business. This is not a regional or local market decision. We regret that we will be unable to continue this business which indeed has a long history. However, due to major changes in the business environment for both categories and an overall shrinking market in these categories and thereby a continuing deficit over a longer period of time, we have been investigating about the future of this business further but had to come to the conclusion we would not be able to ensure profit any time to be foreseen.
“Under these conditions, we regrettably had to decide to end the business in this sector towards our fiscal year end which is the 31st of March 2021. However, we will ensure a smooth transition to our channel partners and customers until December 2022. Our Panasonic Service team will continue to support with repairs, spare part deliveries and for all customer after sales support claims, based on the given Panasonic service & warranty policies.”