PCI Pal joins Avaya’s DevConnect program

PCI Pal, the secure payments provider for contact centres, today announced it has been selected by Avaya for membership as a Technology Partner in the Avaya DevConnect program.

As a DevConnect Technology Partner, PCI Pal expects to deliver proven interoperability of its solutions with Avaya contact centre solutions, so companies can benefit from integrating PCI-compliant telephone payment security into their existing Avaya telephony systems.

Darren Gill, CRO of PCI Pal said, “We are delighted to join Avaya’s DevConnect program; we support many customers who wish to implement payment card security into existing call flows and desktop applications within their Avaya contact centre and telephony environments. Membership in the Avaya developer community will help us deliver a more enhanced service to customers utilising Avaya’s market-leading communications solutions.”

“PCI Pal provides a comprehensive suite of secure card payment solutions that help solve the PCI compliance conundrum faced by contact centres around the world,” said Eric Rossman, vice president, Partners, Developers and Alliances, Avaya. “As a member of the Avaya DevConnect Program, PCI Pal is well placed to help joint customers extend the value of contact centre investments and ultimately accelerate the speed at which their organisation delivers true value to the bottom line, in a safe and compliant way.”

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions.

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialised computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

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David Dungay

Editor - Comms Business Magazine