Polycom, the provider of telepresence, video and voice communications solutions, has announced its first certified partners with Platinum, Gold and Development status for Europe, Middle East & Africa (EMEA).
Polycom’s Partner Certification Programme is to publicly recognise those Polycom Channel Partners who have grown their organisation with proven experience in Collaborative Communication solutions. Channel partners with standardised levels of technical skills must also have a proven commitment and expertise in the areas of service and support, processes, and technologies and be able to maintain the highest levels of customer satisfaction.
“We are fully committed to further strengthening our partnerships and continuing our value-based channel strategy,” said Bob Farahar, Director Global Partners, Alliances and Channels, at Polycom in EMEA. “With the Polycom Partner Certification Programme, we can ensure that we are working with top-notch partners, jointly driving business and delivering outstanding technology and support to the end-user. We’re delighted to welcome the following partners to our programme.”
Platinum Certified Partners – these partners have earned the highest endorsement from Polycom and are certified to deploy the full breadth of Polycom solutions. The first Platinum partners in the UK are Internet Videocommunications, and Videocall.
Gold Certified Partners – these partners have the knowledge, skills, and commitment to implement technology solutions that match customers’ exact business needs. Polycom’s first Gold partners in the re: Audio Visual Machines, and First Connections.
Channel Development Distributors – these partners are those that offer enhanced support to Resellers. They have demonstrated a high level of sales and technical competency and support Resellers during the sales process with customer demonstrations, the loan of demonstration equipment and Marketing resource and collateral. Certified as the first Channel Development Distributors in the UK are: Imago, and Westcon.
“Now more than at any other time, companies investing in Polycom conferencing systems and services need to be sure that the provider they choose is not just financially strong but, critically, that they have proven knowledge, a comprehensive range of skills in-house and real-life expertise in designing and implementing Unified Collaborative Communications solutions and standard network infrastructure technologies to create a seamless conferencing environment. Polycom has been committed to achieving total customer satisfaction since it first launched the Partner Certification programme back in 2002 and Internet Videocommunications has always shared this ethos to the extent that it one of the first companies to qualify for the highest award of Platinum status,” Bruce Rowe, Managing Director, Internet Video Communications, UK.“The new certification programme and Internet Videocommunications’ re-affirmed Platinum status is tremendous recognition of and testimony to the unrivalled experience and expertise of our staff.”
“Polycom’s Platinum Partner award underscores Videocall’s commitment to excellence in deploying robust, reliable, innovative and world leading video collaboration solutions to a global customer base. Through this commitment to excellence Videocall consistently delivers demonstrable return on investment to the world’s leading organizations,” commented Rob Portwood, Chief Executive Officer, Videocall, UK.
Sandy MacPherson, Chairman, Audio Visual Machines (AVM) UK, said, “We are proud to have earned this distinction. We are now better positioned than ever to service our multinational customers who are embracing video conferencing.”
“First Connections have been a long time partner with Polycom and we are very pleased with the latest confirmation of our ongoing partnership. We have delivered high quality solutions to a broad range of clients including government, commercial clients from very large to small enterprises. These solutions have provided competitive edge but with minimal cost to the businesses with Return of Investment payback measured within a few months,” said Keith Gyford, Managing Director, First Connections.
James Vickerage, Head of Marketing, Imago, UK, said, “We are delighted to attain this level of accreditation in recognition of our commitment to Polycom in the UK, France and Benelux. We are pleased to be associated with such a credible channel programme and are confident that it will be of huge benefit to our customers.”
“I am delighted for Westcon to be awarded CDD status in recognition of the commitment and support we provide our Resellers. We see the Polycom Partner Programme as an important step in driving competency within the channel and ultimately providing end users with the very best levels of support,” commented Tim Brooks, General Manager, Westcon Convergence UK.