With a near 100% penetration of UC in businesses expected by 2020, resellers are left seeking value propositions to secure a greater share of the market.
Pragma’s Ideas Lab Tour will be comprised of 4 events spread across Edinburgh, Leeds, Cheltenham and London. Participants will be presented with information on the latest technologies from Ericsson-LG and Pragma’s other vendor partners. The team will also focus on how these technologies can be leveraged to secure a competitive advantage in the marketplace.
In addition, the Pragma team will cover trending topics such as:
•Integration/ Innovation
•Artificial intelligence in contact centres
•Connectivity
•Sales and marketing in a digital world
Will Morey, Marketing and Sales Director for Pragma, said, “We are really excited to share some fantastic technology enablers that will give our resellers the ability to continue to grow their businesses. The Ideas Lab team will deliver insights on areas like enhancing customer experience to getting an edge over competitors, adding 20% more gross profit into deals and how resellers can win with Ericsson-LG’s Cloud to cupboard proposition.”