PRCN delivers Unified Communication solutions to homes and businesses

Businesses and homes across the UK can now benefit from cost effective and flexible communication solutions from PRCN, with Office Communicator, PRCN Mobile and VoIP telephone services.

PRCN Mobile provides organisations and individuals with a seamless communication solution that allows them to mix and match hardware such as mobile phones, fixed telephones and softphones, with each operating as a fully integrated and hosted PBX extension. This service allows mobile workers to route telephone calls from their office number to their mobile handset free of charge. Typical mobile features, such as the ability to send and receive SMS messages, will also function as normal. PRCN Mobile delivers flexible call routing options via an interface, so that users can control how and when they receive phone calls and messages.

This integrated solution allows users to benefit from the best of worlds, as they can utilise other PBX functions, such as the ability to join call groups, and there is a single voicemail for their landline number and mobile phone. PRCN Mobile uses some of the biggest 3G mobile network in the UK.

Office Communicator simplifies business communications by bringing together existing applications which makes it easier for employees in different locations to communicate in real time. Using Office Communicator can decrease the amount of travel required for internal meetings, thereby saving time, reducing costs and reducing an organisation’s carbon footprint. Services such as instant messaging, video, audio and web conferencing, Live Meeting and desktop sharing are brought together, enabling colleagues to hold face-to-face meetings, discuss projects and share documents without the need to travel there in person.

By combining an existing broadband connection with VoIP technology, businesses and homes can further reduce their costs. VoIP allows telephone calls to be made via a broadband connection instead of a landline, and the cost of making calls is often significantly less. For businesses with offices in different locations that need to be in regular contact, the cost of making internal telephone calls can mount up. Using VoIP technology has a number of benefits including unlimited free VoIP to VoIP calls, and because the infrastructure is already in place, the installation process is quick and easy.

Charlie Harris, Managing Director, at PRCN said, “We offer customers a broad range of communication services, with significant flexibility, as every business has different requirements. Working closely with our customers allows us to tailor our services to create a solution that is unique to them. By consolidating communication and enabling more real-time dialogue between employees, businesses can achieve significant cost savings which is vital to all organisations in today’s economy.”

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