With over 20 years combined experience in the telecoms industry, and fully accredited in all Mitel, Avaya IP Office, Xarios and Samsung products and applications, Prime can provide pre-sales, project management, engineering and training for a wide range or PBX and LAN products.
Joe Brown says, “With our past experience of working for resellers Prime has a comprehensive knowledge and understanding of reseller requirements. Our services extend further by being able to offer site surveys, LAN audit's, support for engineers on site, assist with installations, act as intelligent hands, or implement and deliver full solutions, depending on a reseller’s needs. We have a dedicated team of trainers that can also offer bespoke training to the end user, from handset to system administration to call centre. Prime can cover it all.
“We don’t sell lines and minutes, we don’t sell hardware, we don’t offer maintenance to the end user. We are an engineering and professional services company. With no direct customers there is no conflict of interest when dealing with your customer’s. We are there to represent your company and will do at the highest of standards. With the current financial struggles we are there to assist any reseller that need to manage their costs.”