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Property company keeps workers and customers ‘appy

MSPs
A property business has calculated it will save at least 150 man hours a month after taking on new mobile app technology.

In a bid to become more efficient, Nottingham-based residential sales and lettings agency Walton & Allen, has substantially reduced paperwork for its team of site based multi-trade operatives and office based back up staff by the introduction of the mobile app, MyMobileWorkers.

The new system means that workers carrying out repairs and maintenance jobs on apartment blocks no longer need to record information on paper and instead input it on the app.

Mark Batty, senior director of Walton & Allen said: “Workers receive instruction on mobile handsets of works for the day and log information such as which jobs were completed and when and record which materials were used and any further materials required.

“They also get customers to sign off the job and fill in whether it was to their satisfaction. The app also allows the workers to take photographs to record information such as a completed repair and carry out safety vehicle checks before setting off on a journey.

“MyMobileWorkers is revolutionising the way we work and enables us to work more efficiently and in a more environmentally friendly way.”

Mark added: “This is of prime importance because the company is expanding rapidly and we need to embrace the best of new technology to enable us to offer the best possible service to our existing and new customers.”

Pay-as-you-go mobile app, MyMobileWorkers is the first of its kind in the UK to allow a workforce to accurately log any kind of job information on a 25p a job basis.

So far, it has helped a variety of companies across the UK including housing maintenance, foodwaste recycling and a highway maintenance business to save man-hours and money.

Graham Whistance, founder of MyMobileWorkers, said: “It was clear the previous system at Walton & Allen was outdated and becoming a financial burden and the app was the ideal solution to tackle this.

“It’s easy to use so not at all disruptive to implement throughout a team. We worked closely with the team to ensure they were confident with the system once it was up and running.”

Mark added: “We were attracted to the MyMobileWorkers app due to the flexibility of the pay-as-you-go contract and its simplicity of use. When we looked at the volume of jobs our team was logging everyday, it made economic sense for us to go straight onto a contract option, which has proven to be ideal for our business.”