Questionmark goes with VIA

Following a competitive tender, Questionmark, the provider of online assessment technologies and services, has chosen VIA to provide a fully-fledged unified communications solution in a move designed to ensure seamless connection between its workforces across Europe and North America.

VIA, the business telephony and communications specialist, has installed its VIA Voice solution across Questionmark’s offices – located in the UK, Germany, Canada and the US. The solution incorporates a fully hosted Skype for Business application, which is supplemented by additional bespoke functionality to promote efficient, unified communications across the business.

The project included porting the company’s existing telephone numbers and using VIA’s unique SYNC feature, which automatically imports user details, saving businesses vital time. In addition, VIA implemented a solution for a centralised English and German speaking help desk.

A key driver behind this decision was Questionmark’s desire to further support the portion of its workforce that work remotely across the four countries. The VIA solution delivers enhanced VoIP call quality from a system that seamlessly integrates with smartphones to benefit a mobile workforce.

Alex Tebbs, Sales Director at VIA, said:“ VIA offers a flexible, agile and easy to install communications system that is a perfect fit for companies looking to upgrade a traditional telephony network, as well as for businesses looking to relocate. Questionmark is the latest organisation to benefit from enhanced communications and increased efficiency following the implementation of VIA Voice.”

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David Dungay

Editor - Comms Business Magazine