Robert May, Managing Director of ramsac, comments: “Our results confirm what we had already seen on a continual basis throughout the year – despite the recession and wider economic problems, we have found that there are new clients to be won in the IT sector if you offer the right products and services. As a result of our growth, we are delighted to welcome new members to the ramsac team.”
ramsac has recruited new team members across its departments, with new Support Manager Jonathan Dobson and Support Consult Wayne Walker, Network Consultant Paul Wilson and Relationship Administrator Claudia Kirby.
The company’s growth and success is echoed by ramsac’s ranking as one of the top 100 managed IT service providers in the world. The MSPmentor 100 list for 2010 places the Surrey-based company at 85th position in the global ranking and 11th place in the UK. Additionally, a UK-wide survey commissioned by Microsoft also shows that 100 percent of ramsac’s clients would recommend its services to others.
May continues, “We firmly believe ramsac has continued to be successful and grow because clients need reliable, well-managed and bespoke solutions to their essential IT needs. We have actually won new clients who, rather than downscale, were keen to allocate greater budgets to their IT, but wanted it to work harder and smarter for them.”
New Support Manager Jonathan Dobson was previously a Support Manager for Friends Provident. At ramsac he will manage the team responsible for providing remote support services and introducing new systems and services to enhance the level of technical support ramsac provides.
Support Consultant Wayne Walker also joins the support team, providing remote technical assistance to ramsac’s contract customers. Wayne has a degree in IT networking and has spent the last three years working as a support consultant for RM Networks.
Network Consultant Paul Wilson joins ramsac’s consultancy team where he will be responsible for managing the technical needs and networks of a portfolio of ramsac customers. Paul has previously worked as head of IT infrastructure for a large tertiary education institution, and as IT manager for an international charity.
Relationship Administrator Claudia Kirby joins the ramsac Relationship Management team where she will be supporting existing customers, providing them with management information relating to their IT costs, providing advice on new products and ensuring that their staff are making full use of ramsac’s range of outsourced IT services.