‘We have just launched our new CommsOffice communications management software and we have been inundated with enquiries and demo requests from dealers, so we are predicting even better figures for August and September’ he adds. The new CommsOffice solution offers call management, live call stats, a wallboard feature that runs on the desktop no matter what application managers are in plus e-mail and internet monitoring and more.
CommSoft have integrated their leading voice recording solutions with CommsOffice so that they now offer full communications management and call recording in one package. It is now possible to find a call record and click on it within a report and go straight to the recording of that particular call, at the touch of a button. CommSoft maintain that this offers the most powerful recording and reporting tool on the market, with no other supplier able to offer this range of features at this price.