Red Box appoints new general manager of EMEA sales

Red Box has appointed Simon Jones as general manager of sales for EMEA.

Jones will lead the sales strategy across Red Box’s entire portfolio of voice recording, compliance, connectivity, AI and analytics solutions, further developing customer, partner and reseller relationships across the region.

He brings 20 years of experience in business development and management to the role, having previously worked in sales roles for BT Global Services, Azzurri and Mitel to deliver complex voice and data solutions into public and private sector enterprises.

Before joining Red Box, Jones worked for Atos where he was responsible for leading teams with the delivery of cloud and digital workplace solutions to global organisations, enhancing collaboration, consumer engagement and delivering meaningful business outcomes.

“As data grows exponentially across enterprises and the capture of conversational data — driven by AI — becomes more broadly focused, I’m delighted to be joining Red Box during such an exciting growth period,” said Jones.

“I look forward to driving new relationships, strengthening our strategic focus, and supporting our customers, resellers and partners in the design and development of voice and AI solutions across IP, contact centre and unified communications.”

The announcement of Jones’ appointment coincides with the announcement that Red Box’s compliance recording solution has been certified for Microsoft Teams as part of the Microsoft Independent Software Vendor (ISV) Partner Certification Programme.

Following extensive third-party approved testing, the solution ensures adherence to regulatory requirements with a policy-based compliance recording integration for Microsoft Teams, providing secure capture, transcription, storage, retrieval, archiving and metadata-controlled retention of enterprise-wide communications.

Pete Ellis, Red Box CTO commented: “The certification is a powerful endorsement of Red Box’s communication capture capabilities, empowering organisations across a wide range of verticals such as finance, healthcare, and public safety to operate under strict regulatory obligations and exploit the benefits of digital collaboration, while remaining compliant to regulations including MiFID II, Dodd Frank and PCI DSS.”

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Melissa Bradshaw

Melissa joined the Comms Business editorial team in January 2021. Following her role as editorial assistant within the Mark Allen Group division MA Music, Leisure & Travel since 2019, Melissa moved over to MA Business in October 2020 and now works as a reporter for two of Mark Allen’s business titles, Comms Business and The Engineer. She is working alongside our editor Charlotte Hathway, writing features and news for the magazine. To get in touch about potential features, contact her at melissa.bradshaw@markallengroup.com.

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