Jones will lead the sales strategy across Red Box’s entire portfolio of voice recording, compliance, connectivity, AI and analytics solutions, further developing customer, partner and reseller relationships across the region.
He brings 20 years of experience in business development and management to the role, having previously worked in sales roles for BT Global Services, Azzurri and Mitel to deliver complex voice and data solutions into public and private sector enterprises.
Before joining Red Box, Jones worked for Atos where he was responsible for leading teams with the delivery of cloud and digital workplace solutions to global organisations, enhancing collaboration, consumer engagement and delivering meaningful business outcomes.
“As data grows exponentially across enterprises and the capture of conversational data — driven by AI — becomes more broadly focused, I’m delighted to be joining Red Box during such an exciting growth period,” said Jones.
“I look forward to driving new relationships, strengthening our strategic focus, and supporting our customers, resellers and partners in the design and development of voice and AI solutions across IP, contact centre and unified communications.”
The announcement of Jones' appointment coincides with the announcement that Red Box's compliance recording solution has been certified for Microsoft Teams as part of the Microsoft Independent Software Vendor (ISV) Partner Certification Programme.
Following extensive third-party approved testing, the solution ensures adherence to regulatory requirements with a policy-based compliance recording integration for Microsoft Teams, providing secure capture, transcription, storage, retrieval, archiving and metadata-controlled retention of enterprise-wide communications.
Pete Ellis, Red Box CTO commented: “The certification is a powerful endorsement of Red Box’s communication capture capabilities, empowering organisations across a wide range of verticals such as finance, healthcare, and public safety to operate under strict regulatory obligations and exploit the benefits of digital collaboration, while remaining compliant to regulations including MiFID II, Dodd Frank and PCI DSS."