RingCentral announces new Microsoft Teams enhancements

RingCentral is giving customers the option to choose between a direct routing solution or the RingCentral dialer integration for Microsoft Teams. The enhancement will also provide access to SMS, fax, and voicemail.

The company has also announced that the RingCentral MVP, or message video phone, platform is now available via a new flexible bring your own carrier offering, which gives enterprises the choice in supplying their own telephony access.

Jaya Kumar, global chief marketing officer at RingCentral, said, “RingCentral’s mission is to give customers the very best business communications capabilities in a secure, trusted, and reliable way, and we’re delighted to extend RingCentral’s capabilities to organizations using Microsoft Teams.

“Teams need to be able to collaborate whether it is scheduled, spontaneous or ongoing. Teams also need to connect from any device and across modalities. It is about being able to connect when, where and how you want. We call it – Your Work. Your Way.”

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Charlotte Hathway

Charlotte is the editor of Comms Business and writes content to inform and educate the Channel about the latest technology and business developments. Got a story? Get in touch – charlotte.hathway@markallengroup.com.

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