RingCentral Rise: a new UC offering for service providers

RingCentral has unveiled RingCentral Rise, a new platform designed exclusively for service providers. The new offering allows service providers to offer co-branded unified cloud communications solutions including team messaging, video meetings, cloud phone system, and contact centre solutions.

RingCentral Rise allows service providers to help customers to rapidly move to the cloud with an integrated end-to-end managed service with the latest joint innovations for UCaaS.

Rise is a platform built on the RingCentral cloud that integrates with service provider technology, provides co-branded applications that are continually updated, and allows for co-creation with an open platform. In addition to the technology platform, RingCentral is offering a full go-to-market programme built for service providers, including a service provider portal, a channel harmony programme, and a dedicated service provider team.

Homanyoun Razavi, executive vice president and head of Global Service Providers at RingCentral, commented, “With Rise, we can accelerate the speed to market and the speed of innovation, with an industry-first open platform for service providers backed by a dedicated business unit. We’re excited to jointly innovate across 5G, mobile edge computing, Internet of Things, and artificial intelligence to bring differentiated products to market that humanise cloud communications with blazing speed and new ways of working.”

Elka Popova, vice president for connected work, Frost & Sullivan, explained why this is a significant product for the Channel. She said, “The Rise programme from RingCentral marks a new phase in the UCaaS industry’s evolution as it highlights an important shift in operator and vendor strategies. The programme meets the needs of businesses and partners that demand greater simplicity in terms of core feature set, packaging and pricing, while offering greater flexibility in terms of integrations with customer-specific workflows.”

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Charlotte Hathway

Charlotte is the editor of Comms Business and writes content to inform and educate the Channel about the latest technology and business developments. Got a story? Get in touch – charlotte.hathway@markallengroup.com.

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