The course, which took place on Wednesday 21 January, at the Rocom Training Centre in Wetherby was designed by John Bird, Technical Support and Training Manager at Rocom to plug a knowledge gap. He said; ‘we identified that manufacturers offer product-specific sales and technical courses but there are very few technology or entry-level courses available. Introduction to Telecoms is intended for those seeking broad subject knowledge and is suitable for industry newcomers, those taking over responsibility for communications within their organisations, and those who simply want to expand their knowledge.
The course was presented to over 20 resellers – to outstanding success and 100% positive feedback. Attendees held a variety of roles within telecommunications – including IT, sales, office support and customer support.
Phil Hambly, Sales and Marketing Director at Rocom and originator of Rocom’s Total Distribution Proposition said ‘The Rocom Training Academy continues to develop courses for the reseller community. As one of our Total Distribution pillars, training is becoming increasingly popular. It is essential for our resellers to keep abreast of new developments in the industry. The fact that we have our own training buildings as well as experienced professionals to present such courses puts us in an excellent position to develop the Rocom Training Academy further. There were well over 100 applications for the Introduction to Telecoms course and those unfortunate not to be accepted to attend this course will be pleased to know that we are already scheduling more dates within our training curriculum”.
Feedback from attendees included:
“Very informative. It was worthwhile attending as I learnt a lot…detailed enough to educate me and not confuse. Very pleased I attended” – David Atkin & James Pearle – Cobus Ltd
“A very well organised and clear presentation” – Matt Veise – Business Consultant – Clear Digital.
“Really got a lot from today and which will help in my day to day job” - Jimmy Pewtress – Consultant – Iccom
“Informative and enjoyable – a good beginners guide. Thanks John” – David Kilroy – Sales Executive – The Weston Group.