Sabio, the specialist contact centre and unified communications systems integrator, has announced a partnership with Gamma Telecom which will see Sabio’s Network Services operation will integrate Gamma’s SIP trunking services with Avaya’s IP telephony platforms to provide customers with an end-to-end approach to optimising their telephony systems and services with SIP technology.
As a Sabio Network Services partner, Gamma Telecom will provide a comprehensive IP access and SIP trunking capability, enabling Sabio to offer customers a fully integrated enterprise telephony service backed by the highest levels of availability and service level guarantees. Sabio Network Services will also take advantage of Gamma Telecom’s SIP trunking solutions to deliver a range of additional service benefits including flexible numbering, number portability, multi-site support, free calls between IP sites, full business continuity and emergency services support.
“As a trusted contact centre and unified communications partner to many of the UK’s leading businesses, Sabio is well placed to support organisations as they look to optimise their enterprise telephony performance,” commented Richard Bligh, Marketing Director at Gamma Telecom. “Sabio’s proven contact centre technology and UC expertise will help them add significant value to Gamma’s SIP trunking solutions – not just through unlocking cost savings for customers, but also in opening up the organisational benefits that can be achieved when the traditional link between numbering and location is broken.”