Sabio Wins Avaya’s Contact Centre Partner of the Year Award

Sabio has announced that it won two out of the nine major channel partner awards presented at the Avaya Edge World Tour event held at London’s Barbican this week. Sabio was selected as Avaya’s 2017 Contact Centre Partner of the Year, and was also chosen for Avaya’s prestigious Project of the Year Award for its success in winning and deploying one of the largest Oceana projects in Europe.

“Our Avaya Edge partners are integral to our success, and we’re delighted to recognise Sabio, not just in terms of its determination to grow its Avaya business throughout 2017, but also for its impressive ability to build compelling and winning propositions around our next generation digital customer engagement solutions,” commented Ioan MacRae, Avaya’s UK Managing Director. “By continuing to focus on innovation, Sabio has clearly established itself as the smart choice for the growing number of organisations now looking to integrate disruptive technologies in order to move beyond the digital experience.”

“2017 was a big year for Sabio as we continued our strong organic growth in the UK and expanded internationally with our acquisition of DatapointEurope. Winning the 2017 Avaya Contact Centre Partner of the Year Award demonstrates our ongoing commitment to investing in the skills and capabilities we need to help our clients maximise their Avaya technology investment and enable them to make their customer experience brilliant,” added Russell Sheldon, Sabio’s Chief Commercial Officer. “We look forward to an even deeper and stronger international partnership with Avaya through 2018 and beyond.”

“Winning the 2017 Project of the Year Award also highlights our focus on delivering innovative and disruptive solutions for our clients based on the latest Avaya technologies such as Breeze and Oceana,” continued Russell. “We are very proud to be delivering one of Europe’s largest Oceana deployments that is helping a leading retail group benefit from a single, omnichannel solution across all its key service channels.”

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David Dungay

Editor - Comms Business Magazine