Sabio, the contact centre services and solutions company, has announced a new order from leading global car hire company Enterprise Rent-A-Car, to provide a three year support contract for its European contact centre.
Sabio will maintain and support the company's existing Avaya telephony infrastructure to help ensure that Enterprise Rent-A-Car delivers a high quality service to its European business and consumer sector customers. Enterprise Rent-A-Car's European contact centre is based in Aldershot, and handles over 80,000 inbound voice calls per month.