ShoreTel has announced ShoreTel 10, the latest version of its UC software. With support for T.38 fax integration, enhanced multisite capabilities, and extended integration to Microsoft Exchange 2007 with enhanced SIP capabilities which allow for native integration, the company says ShoreTel 10 is ideal for large enterprises looking to increase user productivity and integrate communications into existing investments.
ShoreTel has improved integration with multivendor environments. ShoreTel 10 allows enterprises to tightly integrate new capabilities into their legacy systems, preserving their PBX investment while providing end users with the productivity and usability benefits of new ShoreTel UC features.
ShoreTel’s UC software has already been widely deployed by enterprises with thousands of lines including environments with hybrid ShoreTel and legacy Avaya, Nortel, Mitel, NEC and Toshiba PBX systems.
ShoreTel is the recognised leader in customer satisfaction among UC vendors, having been named by Nemertes Research the Best IP Telephony Provider for six years in a row.
ShoreTel 10, as with all previous ShoreTel releases, is available as a free upgrade for current customers who are on a ShoreTel support contract as part of ShoreTel’s standard support service.