IP Communications vendor ShoreTel has unveiled a new family of ShoreGear Voice Switches that extends the company’s single-image distributed architecture to voicemail and auto-attendant applications.
The company says that by integrating support for these capabilities into its switches, ShoreTel expands its leadership in the UC industry by reducing the cost and complexity of deploying a highly reliable and robust voicemail and auto-attendant system across multiple locations. They add that with the ShoreGear 50V, ShoreGear 90V and ShoreGear 90BRIV switches, organisations can ensure local access to voicemail even in the event of WAN downtime.
Kevin Gavin, vice president of marketing, ShoreTel: “Voicemail is an essential component of business-critical communications and, as such, it is one of the key pillars of a unified communications platform. For today’s workers, voicemail is a crucial business tool that must be accessible anytime, and from anywhere. By integrating voicemail into a distributed architecture through the new ShoreGear V switches, ShoreTel has made it possible for companies to cost-effectively increase the reliability and accessibility of their voicemail, leading to greater productivity and improved customer service.”