ShoreTel Releases Mobility Update

ShoreTel today announced the availability of the ShoreTel Mobility 7 software release, which offers unified communications (UC) capabilities with a completely redesigned user interface and simplified integration to boost workforce productivity for iPhone and Android users. With ShoreTel Mobility 7, users can transform their iOS smartphone or tablet into a desk phone with the ShoreTel Dock, which is now available for ordering.

The new “Today” screen in the application integrates with the native calendar on Android and iOS platforms. The ShoreTel Mobility Client automatically displays conference calls on the mobile user’s calendar and allows for one click access to web and audio conferences. A simple “Join” button automatically dials the specific conference call and enters the conference participant code – freeing users from juggling apps while trying to memorise numbers and PIN codes.

“ShoreTel Mobility software is already a key tool for our mobile employees, and we’re looking forward to using the new features, especially the innovative ‘Today’ screen that eliminates the complexity of joining conference calls when employees are on the go,” said Mike Segall, director of IT Infrastructure at Flotek.

ShoreTel Mobility 7 also integrates with ShoreTel Conferencing so that users can switch to the presentation view with a single click, which provides both audio and visual participation. When a user launches a conference from a meeting invite, the “Call Me” option opens ShoreTel Mobility, while clicking the link launches the ShoreTel Conferencing app.

“Enterprise end users expect mobile UC clients to be as intuitive and easy to use as consumer apps found on a wide variety of smart phones and tablets,” said Brian Riggs, principal analyst at Ovum. “This increases adoption of UC in the enterprise, helping businesses to derive the most benefit from their IT investments, while reducing training costs, resulting in a lower TCO of UC solutions purchased. ShoreTel Mobility 7’s rich set of integrated voice, conferencing and collaboration, presence, IM, and other features presents businesses with the communications tools central to successfully deploying UC.”

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David Dungay

Editor - Comms Business Magazine
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