The company says its Web Service SDK leads the industry in developer-friendly design, having been validated against multiple popular programming languages, and proven to be truly compliant with industry standards for maximum interoperability. In addition, its unique and sophisticated eventing model offers developers unprecedented flexibility for building a wide range of advanced applications for the ShoreTel system.
The SDK is being released to the ShoreTel Developer Network, and reinforces ShoreTel's commitment to simplifying UC component integration by enabling software developers to build advanced integrated applications on ShoreTel's open system, using commonly known and widely accepted techniques to further their UC and communications-enabled business process (CEBP) strategies. Increasingly, companies are integrating UC capabilities into their business processes to foster increased collaboration, bolster productivity and help reduce costs.
Maura Higgins, Director, Professional Services, ShoreTel, "One of ShoreTel's core values is to develop our distributed IP Unified Communications as an open platform for making communications-enabled business processes a reality in the enterprise. By supporting open standards and an open architecture, the new Web Service SDK offers increased flexibility, broadening its appeal and making it easier for more companies and our growing Technology Partner community to integrate a variety of best-of-breed solutions, and bring ShoreTel Unified Communications capabilities into the hearts of organisations however best suits their needs."