In a continuing effort to innovate and help customers maximize productivity, Siemens Enterprise Communications has introduced AudioPresence HD, which ensures that all OpenStage IP phone users can experience the highest quality audio for voice calls and audio conferences, at no additional cost for the functionality.
Unlike other major brands, Siemens says the OpenStage range provides high-definition voice capabilities across the entire line of OpenStage IP phones, including the newly announced OpenStage 5 entry-level phone. With the introduction of AudioPresence HD, the OpenStage portfolio extends its legacy of reliability and quality acoustic engineering.
“Siemens Enterprise Communications’ efforts to extend HD voice across its entire IP portfolio with AudioPresence increases the overall value of its already high quality proven IP desktop phones, allowing customers to enjoy a natural voice experience with higher voice quality, superior clarity, better intelligibility and a richer sound experience,” said Mohamed Alaa Saayed, Senior Industry Analyst with Frost & Sullivan. “The overall result is higher degrees of customer satisfaction and increased productivity.”
This innovation is particularly applicable to a truly global audience. Research has shown that interactions among people with diverse native language backgrounds have increased dramatically and will continue to rise. For example, research from the Federal Institute of Research in Zurich, showed that official Globalization Indexes for information flows has increased more than 60% over the past two decades, and a global survey conducted by Associates for International Research, Inc. (AIRINC) showed that 42% of companies reported an increase in their expatriate populations in 2010, while 49% expect an increase in this number in 2011. Additionally, global research firm MZA Ltd. predicts the worldwide conferencing solutions market will grow to near $8 billion at a compound growth rate of over 13% due to the restrictions on business travel – demonstrating an ever increasing and high level of reliance on voice technologies to drive business communications, customer dialog and decision making.
AudioPresence HD leverages the standards-based G.722 high-definition audio codec, best-in-class speaker, microphone and acoustic components, and advanced noise rejection and echo cancellation in all OpenStage IP phones. Also, with the upcoming release of OpenScape UC Version 6, multi-party audio conferences will support AudioPresence HD as well as an industry unique Automatic Gain Control feature which normalizes the distraction and frustration of loud and soft volume levels from various conference participants.
“We continue to believe in the importance of providing all of our customers with an excellent quality user experience, and superior audio quality does not have to be an expensive solution that is only available in high-end or ‘executive’ phones,” said Mark Straton, Senior Vice President Global Solutions Marketing at Siemens Enterprise Communications. “With AudioPresence HD available in every OpenStage IP model, it is our way of ensuring that regardless of how much a customer wants to invest in a phone, they are getting the best audio quality available.”
AudioPresence HD is available now on all OpenStage IP phones and can be enabled immediately by contacting your local Siemens Enterprise Communications representative or authorized partner.