OpenScape brings collaboration features, such as click-to-contact, click-to-conference, and full-spectrum presence functionality to knowledge workers using the IBM platform.
The company says that when integrated with IBM Lotus Sametime unified communications capabilities, users will experience the full power of advanced unified communications, thereby increasing productivity. By extending the Sametime user experience, user adoption hurdles and the learning curve for the new application features are greatly reduced, enabling organisations to quickly realise the proven gains from communications-enabled business processes. Furthermore, these capabilities will also help companies realise enhanced value from a service-oriented architecture (SOA) strategy that includes collaboration and unified communications.
“In order to succeed in the information age, companies need to make internal and external communications as seamless as possible,” said Jonathan B. Spira, CEO and chief analyst at Basex, a knowledge economy research firm. “Solutions such as OpenScape allow knowledge workers to tap into a company’s most important resource, its people, through the fastest and most convenient means.”