Simetric Invests in Channel Support

Simetric Telecom has boosted its customer support team with the addition of Kirstin McLellan. Kirstin joins the Leeds based unified telecoms business as Customer Account Manager.

In her role Kirstin will liaise directly with Simetric’s channel partners and resellers.

Kirstin said “My entire career has been customer focused, my very first job was working for BT as an emergency call handler. I spent many years in a new business role, but now my focus is on customer service and support. My customers are my priority and as their account manager, I want to provide the best customer journey experience possible. When I first spoke to Simetric they made it very clear that customer service was key to the way they worked, so I’m pleased to be taking on this important role.”

Gavin Sweet, managing director said “We are really pleased Kirstin has joined our team. As we expand, having a dedicated person handling customer service and after sales is really important for us and our resellers and channel partners. Kirstin brings with her a great deal of enthusiasm and experience, which is just want we need.”

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David Dungay

Editor - Comms Business Magazine