SpiriTel Expand in to Managed Services Market with MiCD

Communications service provider SpiriTel is one of the first service providers in the UK to have been appointed as a Mitel Managed Service specialistPARTNER for deployment of the new Mitel Multi-Instance Communications Director (MiCD).

The MiCD solution is a scalable IP telephony services platform that delivers multiple instances of Mitel Communications Director (MCD) on an industry standard server platform. It enables SpiriTel to deliver the telephony service to large enterprises with many branches or locations, using a private ‘cloud’, hosted from a data centre.

The company says that as a highly scalable solution, new users can be added to the system quickly. It offers feature rich functionality, without the upfront capital investment normally associated with premises based systems. End users’ management overheads and the cost of ownership are reduced, whilst resilience and disaster recovery are enhanced and simplified.

The release of the Mitel solution is seen in many quarters as a significant development in business communications. One of the fastest growing areas of business telephony over the coming years is expected to be the transition of large corporations to a hosted or virtualised environment. Mitel are at the forefront of this change in business communications, and it is significant that SpiriTel are among the first in Europe to gain this accreditation, building on their long track record of award winning hosted voice and data solutions.

Following recent acquisitions in Wales and Scotland, SpiriTel now has five business centres across the UK, enabling the Group to offer their unique nationwide engineering coverage service to a growing base of 4,000 business customers, including several blue chip organisations. This new partnership further strengthens the well established relationship with Mitel, one of the world’s leading IP communications companies.

Commenting on the new certification, Alastair Mills, Chief Executive of SpiriTel said: “We are delighted to have been awarded Mitel Managed Service specialistPARTNER status for their new IP telephony solution from Mitel. By launching this exciting platform we believe we will further SpiriTel’s development into a genuine force with a nationwide technology network, as well as consolidating the strong links we already have with Mitel. SpiriTel offers our Complete Business Communications solutions from 5 centres nationwide.”

Robert Hutton, Director SME sales UK, Mitel, said: “We are very pleased to have SpiriTel as a specialistPARTNER on the release of this exciting new addition to our global portfolio. The company’s experience and knowledge of Mitel’s solutions is excellent. They have already achieved the highest level of certification with us as a premierPARTNER, and we look forward to further developing our relationship with them as we support their delivery of our IP Telephony Service platform, MiCD.”

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