London based comms company Spiritel has signed a five year contract for up to £1.25 million with one of the UK’s leading hospitality companies, Regent Inns.
Spiritel will provide Regent, owner of the Walkabout, Old Orleans, Jongleurs and Bar Risa outlets, with VPN management, hosted VoIP and customer WiFi to their 100 sites across the UK, their head office in Borehamwood and to a number of their field-based staff. This contract follows the successful completion of a trial earlier this year.
For Regent’s staff, the solution provides complete geographic freedom for their communications needs and the ability to work with the same degree of efficiency and functionality from home or any Regent site. At Regent’s 100 bars and restaurants, customers will be able to enjoy a free WiFi experience whilst staff will benefit from a network infrastructure that simultaneously manages voice, data, entertainment and security services. The technology deployed as part of the solution also provides Regent with the opportunity to offer a wide range of additional services to their customers in future.
Spiritel worked alongside Mitel (with whom they hold the highest level of accreditation as a premier partner) to ensure record breaking deployment of the service using Mitel’s 3600 hosted VoIP platform.
Spiritel’s recently restructured Technologies division managed the development of the solution for Regent Inns, hosting the 3600 platform and managing the networking services provided to the customer. Their Business division is managing the nationwide roll-out of the service where all voice and data services will be invoiced on a single monthly bill.
Commenting on the announcement, Alastair Mills, Chief Executive of Spiritel said: “We are delighted to have signed this contract to provide Regent Inns with a fully converged voice and data solution for their offices and outlets. It is particularly significant in that it is the UK’s largest multi-site hosted VoIP deal and Spiritel’s largest contract win to date. The solution is representative of an accelerating migration towards converged IP based communications and having been won in competition with two of the UK’s largest telecoms providers, demonstrates our ability to generate significant new revenues in this fast growing market.”
Adam South of Regent Inns added: “The solution provided by Spiritel enables us to offer our customers free wireless internet access from all our bars and restaurants, whilst also delivering efficiencies on infrastructure spend and management. Spiritel’s proposition was tailored to our needs and provides the right operation and commercial model to deliver the service we wanted for our bars, restaurants and staff. The solution also provides the opportunity for us to offer customers additional services quickly and cost effectively in the future.”
Enda Kenneally, UK Sales Director of Mitel, who worked closely with Spiritel on the project commented: “This contract is a testament to Spiritel’s ability to capitalise on the fast growing demand for converged communication services. The Company’s experience in the hospitality industry, linked to its knowledge of our market-leading 3600 VoIP technology puts it in a strong position to benefit from a rapidly evolving communications market. We look forward to further developing our relationship with Spiritel as we support the Company in its delivery of innovative IP-based solutions for its customers.”