The centre, which was recently unveiled following the acquisition of Executel last year, has received two accreditations from Microsoft in ‘Communications Competency’.
Awarded ‘Voice Partner Specialist’ status, the achievement acknowledges proficiency in real-time communications tool, Microsoft Lync. Cameron Smith and Paul Rodgerson successfully completed the MCITP (Microsoft Certified IT Professional) accreditation process in the software that enables collaborative communication management.
As a result of the latest Microsoft Technical Certification efforts, TalkTalk Business has secured the Microsoft Communication Competency for 2012/13. Facilitating unified communications via audio and video conferencing, synchronised social media, calendar sharing and collaboration between multiple businesses - the Microsoft capability establishes the centre as a leading telecoms supplier to the enterprise market.
Paul Rodgerson, Unified Communications specialist at the TalkTalk Business Centre of Excellence said: “We’re extremely proud that the North East is leading the business forward in this important software area. Specialising in Microsoft Communications Competency establishes us as strategic players in the enterprise space, enabling us to differentiate our communication offering from our competitors.”
TalkTalk Business has chosen the National Engineering Centre of Excellence in the North East to push forward technical expertise in Microsoft Lync, with plans to roll out the software specialism in strategic product sets nationwide.