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TelcoSwitch Launches CRM+

TelcoSwitch has announced their new CRM+ for CallSwitch Business. CRM+ integrates a customer’s phone system with their CRM platform so they can capture every interaction.

Each and every call, lead and opportunity is automatically updated with the full call record, recording and outcome. New tasks can be automatically set while notes are stored and sent to colleagues.

CRM+ is a feature of the CallSwitch service and offers out-of-the-box integration with over 30 CRM platforms.

Paul Gibbs, Sales Director at TelcoSwitch, said: “With CRM+, CallSwitch is once again blazing a trail ahead of the market. It takes customer relationship management to the next level and offers our Partners a serious opportunity to set themselves apart from the crowd.”

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David Dungay

Editor - Comms Business Magazine