Telephonetics VIP Enhances ContactPortal with SIP Support

Speech recognition specialist, Telephonetics VIP, has added SIP support in the latest release of their speech driven call routing solution, ContactPortal. The enhancement has been added to address the growing IP market in which Yankee Group predicts a compound annual growth rate (CAGR) of 31.4 percent.

In addition to enabling customers to integrate speech automation into their converged solutions, the introduction of SIP support enables a cost effective digital alternative to smaller solutions that would traditionally use an analogue connection.

Telephonetics VIP has tested the ContactPortal with a variety of mainstream SIP-based PBX/ACD systems and continues to expand the list by working with key channel partners to complete testing in a variety of deployment situations.

Mike Matthews, Head of Product Management, Telephonetics VIP comments “We are committed to listen to our customers’ real needs and the addition of SIP support is just one example of our ongoing dedication to provide interfaces for our customers’ convergent solutions.”

The following two tabs change content below.


Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam dignissim magna vitae dui posuere eu feugiat augue eleifend. Fusce sed tincidunt quam. Donec varius aliquam metus ut semper. Donec augue purus, feugiat interdum malesuada vel, aliquet quis massa. Nulla facilisi. Nam vel ante quam, et tincidunt dui. Maecenas venenatis libero eu nulla tincidunt et accumsan velit sodales. Nam congue mauris et felis porttitor blandit. Nam eget tempor massa. Nullam suscipit gravida eros, ac suscipit magna feugiat sit amet.

Latest posts by admin (see all)