The report by Gartner analysts Phillip Redman and Steve Blood guides enterprises looking to integrate mobile phones into their telephony systems, looking at the increasing number of technologies available to support their efforts. The new MarketScope report for April 2010 analyses vendors that provide single and dual-mode cell phone integration with telephony under mobile unified communications.
The Positive designation signifies that TeleWare demonstrates strength in specific areas. The notation suggests that existing customers should continue planned investments. Potential customers should consider TeleWare as a viable choice for strategic or tactical investments, while planning for known limitations.
“We value a frank and honest assessment of our position in the market from Gartner and are confident that we have a credible roadmap to continue with the pace of change within the mobile communication segment,” commented Steve Haworth, CEO at TeleWare. “We provide communication products and services to around 23% of the FTSE 100 and have consistently delivered successful projects, both directly and through partners.”
“Building on the client base we have established over the last 19 years, the next period will be focused on expanding our success into our emerging channel in Europe and beyond, a goal that is closely aligned with the growth of mobile communications,” Haworth added.