The Prince’s Trust Goes Mobile

Youth charity The Prince’s Trust is implementing an entirely new communications infrastructure to complement the opening of its new London HQ. Extending a coveted eight year relationship, The Trust is working with Siemens Enterprise Communications to drive workforce efficiency and implement new ways of mobile working. This will help enhance the support the charity which has helped more than 700,000 young people over the last 35 years and continues to support over 100 people every day.

The Prince’s Trust, a charity set up by HRH The Prince of Wales, helps disadvantaged 13-30-year-olds gain the skills and confidence they need to move into work or training. The Trust is increasing its support for young people at a time of high youth unemployment. The use of a unified communications (UC) platform provides the required flexibility, mobility and security to serve the young people that rely on The Trust’s support.

The selected Siemens Enterprise Communications UC system, OpenScape Office LX, enables one number contact, user presence and enhanced voicemail capabilities – automatically connecting to the most appropriate device – no matter user location. The myPortal user interface, a feature of the OpenScape Office package, allows mobile employees to interact with the communications network through a graphic user interface, and integrate contacts.

Trevor Connell, Managing Director, Region West, Siemens Enterprise Communications, says: “This is a significant project with a renowned UK charity to deliver an extensive and forward thinking communications infrastructure. The deployment of OpenScape Office will provide The Prince’s Trust with the flexibility and mobility its workforce requires, while significantly improving the efficiency of its communications infrastructure.

“An increasing number of The Trust’s staff are now required to be mobile throughout the day. They need to remain visible to colleagues and be responsive to the young people they work with. Our UC technology will greatly enhance their ability to work collaboratively while providing a service that will motivate and support the one in five young people in the UK not in work, education or training.”

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David Dungay

Editor - Comms Business Magazine
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