North East reseller Executel, is celebrating a healthy contract win worth £23,000 for Middleton St George Hospital in Darlington.
The installation – commissioned by Manchester-based Affinity Healthcare – has linked hospital buildings with the very latest IP telecom technology.
A Mitel 3300 ICP is now in place, serving some 50 extensions and enabling the delivery of both voice and data traffic over a single network. Executel say this has resulted in significantly improved internal and external relations for both hospital staff and patients.
Gateshead-based Executel is also providing Affinity Healthcare with a tailored LCR and wholesale line rental package which they believe will save the organisation up to 30% compared to standard BT business rates.
Of the investment in new technology, Iain Harrison, IT manager for Affinity Healthcare, said: “The professionalism and knowledge of the whole team throughout the sale, installation and training assured us that we had made the right decision. This has been further reinforced with the after sales support which has been excellent.”
Affinity Healthcare is a leading provider of mental health services and the parent company of Middleton St. George Hospital and Care Homes in County Durham and Cheadle Royal Hospital in Cheshire.
Account manager for Executel, John Robson, added: “Affinity Healthcare is committed to serving its patients to the best of its ability and it’s therefore vital that the necessary communications infrastructure is in place to facilitate this.
“The new IP telephony solution is a significant investment for Affinity Healthcare but one that has provided leading-edge technology and is greatly assisting the smooth and efficient running of the organisation.”
Founded in 1997 by North East entrepreneur, Tim Price, Executel has grown rapidly to become a market leader with a 30-strong workforce at its Metro Centre premises. The firm is currently the region’s premier supplier of cutting-edge telecom solutions and boasts an extensive portfolio of over 1,500 clients including The Sage Gateshead, British Polythene Plc, the BALTIC, Durham County Council and Technology Services Group (TSG).