Tollring is set to launch iCall Suite 2016 at the Convergence Summit South this September. The new product is a fully integrated multi-tenant call analytics and call recording for powerful data visualisation and fraud detection.
This version of iCall Suite has been designed to be used in the cloud, on-premise or as a hybrid model, and is mobile-optimised for any device.
On-premise partners can benefit from the same feature-rich intuitive GUI, role-based access and enhanced security also enjoyed by cloud and hybrid cloud users.
Tony Martino, MD of Tollring says, “Convergence Summit provides a fantastic opportunity for us to meet both new and existing partners and we are looking forward to introducing the new iteration of iCall Suite.
Whatever their deployment method, the rich functionality within iCall Suite 2016 enables partners to differentiate their services over their competition. Our launch comes at a time when more and more end customers are reviewing their business processes and communications strategies as they consider migrating to cloud telephony but for those that are not ready to embrace the cloud, they no longer need to choose between the previous desktop version or the online version – they can now use one system with no loss of features.”
To see Tollring at the Convergence Summit visitors can register for FREE here http://south.convergencesummit.co.uk/
iCall Suite is accessible to SMEs and corporates alike, creating competitive advantage for both the channel and their customers through in-depth business analytics that provide a valuable understanding of customers.
The channel also benefits from competitive advantage through features such as:
•Utilisation analytics across multiple customers/tiers of partners, providing valuable insight.
•Advice based on usage profiles, highlighting variances in behaviour. Revenue assurance tools are becoming not only a way for the channel to bill accurately, but even more importantly, a way to differentiate themselves, adding real value to their service offering.
•Proactive fraud management using simple and effective call limit profiling methods.
•Self-provisioning in the cloud; facilitates seat adoption and puts resellers in complete control of their customers.
Channel partners such as BT, Mitel and BroadSoft have chosen iCall Suite 2016 to add value to their product portfolios and services, and to take a proactive role with customers. iCall Suite 2016 is easy to provision and its pay-as-you-use commercial model is highly attractive to resellers and service providers alike. It is sold solely via the channel, so that Tollring can deliver a solid channel sales and support offering, with opportunities to white-label.
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