Tollring has announced the appointment of Hilary Oliver to the position of chief marketing and experience officer. The company said the position is a natural extension to Oliver’s previous marketing director role, with Oliver to focus on user experience in existing and future software releases.
Oliver will put customer experience first and help partners with lead generation, whilst driving and upholding Tollring’s brand awareness and reputation.
Oliver said, “Over the past 18 months, we have seen our addressable market widen in light of new demands for analytics products driven by hybrid working and data-driven decision making. This has come at a time where our investment in our processes and people has been high, allowing us to deliver technology and innovations forward apace.
“As a result, we have seen the introduction of new releases for Cisco BroadWorks, Webex Calling, Mitel Flex and Microsoft Teams, all of which have served to satiate demand for greater customer experience insights.”
Tony Martino, CEO of Tollring added, “By formalising Hilary’s role in this way we are recognising her dedication, the exceptional results she has achieved and the example she sets both within Tollring and amongst our partners in delivering the best possible outcomes in both marketing and customer experience.”