To gain these competencies, Union Street Technologies’ aBILLity billing system had to undergo extensive platform ready testing, conducted by Microsoft, to demonstrate that it met the required standards for each competency. In addition to conducting platform ready testing, Microsoft also required a customer satisfaction survey to be conducted on the company’s reseller partners. The results of this survey, which was carried out by independent research company The TNS Group, confirmed that a high percentage of participating resellers would recommend Union Street and its products, and that there was a consistently high level of satisfaction with the products and services received from Union Street.
Examples of Union Street’s work with Microsoft products can be found in the integration of aBILLity with the Microsoft Dynamics CRM (customer relationship management) platform, and in the development of a new, soon to be launched, hosted environment for aBILLity which, Union Street claims, has been built from the ground up using Microsoft’s Azure cloud platform as its foundation. This new hosted environment has been designed by Union Street to deliver greater elasticity in resources and the highest levels of data security.
Tony Cook, Managing Director of Union Street commented, “Gaining these accreditations from Microsoft clearly demonstrates the expertise we have in the development of software applications as well as database design and management. This expertise is crucial to developing our aBILLity billing platform which heavily utilises Microsoft technology and has enabled us to harness the power of Microsoft solutions to deliver additional resiliency and enhanced cloud based solutions.”