Universal Expand on UC

Universal Office Automation, the Hertford based Mitel premierPARTNER, recently hosted a hugely successful seminar for a selection of some of their more forward thinking customer base at Mitel’s London city office. Emphasising the strength of their partnership with Mitel, Universal were delighted to present to their customers the very latest Mitel technologies and highlight business benefits that can be achieved by deploying them.

Universal Marketing Manager Justin Willson commented, “We firmly believe that our customers, many of which are adopters of IP based infrastructures, now rely upon Universal to help guide their organisations towards the benefits that can be derived from Unified Comms, SIP and presence based technologies. The pace of technological change in our industry is immense, and it’s our job to support our customers to gain competitive advantage with the use of the Mitel technologies.”

Universal customers were showcased products and applications that would extend their voice and data capabilities to deliver collaboration with their fellow employees, clients, and suppliers irrespective of their location. Special attention was also placed on the need for organisations to deliver flexible working and business continuity.

Mitel Product Manager, Alison Brewer said, “This was an extremely well attended event. Users showed a lot of interest in unified communications. Often it is difficult to get over the concept of UC to end users, but events like this enable Mitel and our partners to demonstrate exactly how our portfolio of UC applications can deliver benefits.”

Universal Managing Director Terry Hunt was enthusiastic about the day, “We were all delighted to see such a great turn out and the feedback received from our customers has been excellent. We have had wonderful support from Mitel and a large proportion of our customers who joined us today are already excited about implementing these solutions within their own business. 12 months ago I would have considered it to have been unlikely that we could have generated as much interest as today has proved. It just goes to show that economic confidence is on the way back up.”

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