Upcoming webinar: Keeping up with customer expectations

In a period of turbulence and change, consumer expectations for what makes a great customer experience have not stood still. The contact centre space has moved quickly to adapt, delivering always-on, omni-channel, AI-backed digital experiences that drive brand loyalty.

With this in mind, Content Guru, will be joining forces with Comms Business to present a webinar that will explain how channel partners can help their customers surf the wave of customer satisfaction.

The webinar will be held on Tuesday 22nd March 2022 at 11:00 GMT. You can sign up here.

Content Guru’s Edward Winfield, global partnerships director, and Sam Fuller, customer success director, will explore the changing landscape of CX and how you can take your clients to the cutting edge of customer experience delivery.

Here is an overview of what you can expect in the webinar:

  1. The changing CX landscape
  2. How to drive brand loyalty
  3. Ways to support your customers to deliver excellent customer experiences
  4. The world of always-on, omni-channel, AI-backed digital experiences
  5. Q&A

Register for the webinar here.

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