VCOMM have recently announced their resale partnership with OrecX. VCOMM can now enable Hosted Telephony Service Providers & Telecom/IT Resellers to deliver fully featured, call recording solutions to the UK. The agreement also includes a full suite of white labelled professional services to enable resellers to meet their customer’s needs.
The solution is extremely feature rich; including SIPREC standard support, Port Mirroring support, full and selective call recording, live monitoring, multi- hierarchy, PCI compliance and on demand recording. In addition, it allows VCOMM to offer resellers technical design consultancy, field engineering and technical support. The solutions are provided at a very disruptive price level for customers/resellers with all engineering required to deploy and support the platform included. The solutions can be supplied on a per user per month basis and the lower cost plus subscription means a different commercial model compared to traditional PBX recording solutions.
OrecX scales from 100- 350 sessions on a single server with clustering to meet higher capacity or resilience requirements and also offers on- board and network based storage solutions. The enterprise integration of these solutions provides multi- user hierarchies and configurable user permissions and privileges. PBX integration is included via Port Mirroring or SIPREC and SIP, H.323, SCCP, MGCP and UNIStim Support come as standard.
Managing Director of VCOMM, Steve Harris, comments on the partnership, “OrecX has a game changing solution for call recording and addresses all the mandatory compliance requirements at a price point that is different to the long established and dominant players today without compromising quality and functionality. There is a clear requirement in the market for this type of solution based on the feedback of our Service Provider and Reseller customers and we are confident it will be extremely well received.”
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