Virgin Media Business reveals new flexible contracting model

Virgin Media Business has announced changes to its wholesale connectivity contracting model, enabling further flexibility for partners and customers.

The changes will provide partners with flexible access to wholesale business connectivity with the removal of excess construction charges and the majority of installation charges. Flexible contracts will be offered, with anytime cancellation offered as standard for managed ethernet, leased line and High Capacity Services contracts.

The network provider has also refreshed its pricing as part of the new commercial strategy, benchmarking prices in line with the latest acquisition pricing to provide better value and increased confidence for partners and customers.

Mike Hallam, executive director of wholesale at Virgin Media Business said the company is ‘ripping up the rulebook’ to give customers guaranteed flexibility and better prices.

“We’re stepping up for our partners with this radical shift so they have the confidence, cashflow and commercial agility they need to help their customers bounce back stronger than ever,” Hallam said.

These changes will go live in June and have been introduced in response to customer requests for flexibility after an uncertain year. The added flexibility aims to allow partners to better support customers in adapting to a hybrid working environment by minimising risk in launch of new operations and allowing for quick development of new customer propositions.

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Melissa Bradshaw

Melissa joined the Comms Business editorial team in January 2021. Following her role as editorial assistant within the Mark Allen Group division MA Music, Leisure & Travel since 2019, Melissa moved over to MA Business in October 2020 and now works as a reporter for two of Mark Allen’s business titles, Comms Business and The Engineer. She is working alongside our editor Charlotte Hathway, writing features and news for the magazine. To get in touch about potential features, contact her at

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