CWU has members in call centre, customer services and support roles in the UK and is urging Vodafone to recognise their contribution to the strong results through a pay reward and job security.
Andy Kerr, CWU deputy general secretary, said: “Given the difficult economic situation that much of Europe finds itself in, these are a strong set of financial results from one of the biggest players in the mobile market.
“We’re urging the company to recognise the significant role that their employees have played to deliver these results. This has come during a difficult year for some staff who have been affected by relocations and changes to UK centres.
“Today’s results are very welcome and coupled with Vodafone’s acquisition of Cable and Wireless Worldwide show a strong UK company. We’d like to see this success being shared with staff at all levels of the company.”
CWU is the biggest union for the communications sector with over 200,000 members in post, telecoms, mobile and financial services industries.