"Goodman Blue's bespoke technology enables our reseller channel to provision their own customers and manage trouble tickets and billing in a fully automated environment," commented David Crombie, chief executive of Voicenet Solutions. "This enables faster provisioning of services to the end-user and a speedy resolution to any problems that may arise, by reducing time to action if faults occur. We'd previously used other technology suppliers in this arena, but had found them slow to market and technologically wanting. The solution from Goodman Blue was the best fit for our needs."
In addition to the benefits extended to Voicenet Solutions reseller channel, end-users are able to benefit from a fully converged voice and data solution hosted in a secure environment. This removes the capital expenditure requirements normally associated with legacy telephone systems while delivering reduced calling costs.
The fully automated Voicenet Solutions offering delivers automatic number provisioning of phone numbers (geographic and non-geographic), rating, mediation and billing, VoIP service account set-up, local number porting, emergency services and directory listings.
Commenting on the deal, Scott Goodwin, founder and CEO of Goodman Blue said: "Voicenet Solutions' unique proposition highlights the fundamental importance that our technology will play in enabling service providers to provision, manage and bill products and services."
He continues: "Our systems are entirely seamless and integrated. We deliver total cost of ownership to service providers because what Goodman Blue offers is a totally automated solution. It enables the rapid deployment of new services, yielding revenues quicker while keeping control of operational costs. We are delighted that Voicenet Solutions have recognised these benefits and decided to work with us."