VoiceSage, the company that enables automated real-time customer conversations, has announced its success at the 2013 Network Computing Awards scooping a major award category: Contact Centre Product of the Year.
At the glittering, black-tie awards evening held at the Russell Hotel, VoiceSage beat off stiff competition to win this much coveted award category. VoiceSage’s cloud-based messaging product and services deliver more than 2 million messages a day and are used by businesses serving more than 75% of the UK population. Contact centres rely on VoiceSage’s interactive messaging technology to create and distribute individual or group personalised messages to customers through voice, sms, e-mail and mobile channel.
Now in their sixth year, the Network Computing Awards recognise the solutions and companies which have been most impressive in helping organisations function better through getting the best out of their networks. In total more than 30,000 votes were cast chiefly readers of Network Computing, the UK’s longest established magazine dedicated to network management.
Mark Oppermann, sales director at VoiceSage, commented, “What a wonderful achievement for everyone at VoiceSage. To be crowned Contact Centre Product of the Year is a real honour and one that reflects our relentless focus on quality and continuous product improvement.” Mark continues, “We must extend a huge thank you to all those who voted for us particularly our customers, with whom we share this awards success.”