The new level recognises the practice’s commitment to service excellence within the Avaya Edge Distributor Program Track. To achieve Diamond status the company must meet strident requirements for customer satisfaction and demonstrate a proven track record in working with its channel partners to deliver complex projects across the entire Europe, Middle East & Africa (EMEA) region.
Fadi Moubarak, channel director for Avaya International commented: “The Westcon-Comstor Unified Communications and Collaboration Solution Practice focus on delivering leading customer service continues to drive excellence with channel partners. This has been a great year for our partnership, which has seen Westcon-Comstor continue to grow its business and contribute to our mutual interests. We truly appreciate the partnership and commitment Westcon-Comstor provides on a daily basis in helping our partners and customers achieve accelerated success on their digital transformation journeys. Avaya looks forward to further developing this partnership moving forward and continuing our work to make a tangible and positive impact on customer business outcomes.”