“Videoconferencing and smart working have defined the past year, and we want the UC&C Summit to keep up with modern standards,” explained Steve Osler (pictured), Wildix CEO. “Having grown accustomed to using technology to overcome distance for collaboration, we now expect to be able to join meetings from the comfort of home. As leaders in the UC&C industry, we at Wildix must live up to this expectation even when it comes to our biggest annual event.
“This Summit is about business opportunities. In particular, it's about how the past year has changed with regard to technology. For all of us, technology has become the new, permanent framework for how we live our lives. That’s why, today more than ever, communication solution providers are playing a huge role in business, and why these professionals have the potential to make a difference in people's businesses and in their lives.”
Wildix unveiled several new additions to its portfolio of value-adding communications solutions. x-bees is a new platform for routing all business communications – including VoIP calls, chats and video calls – into a single in-browser interface. x-bees is designed to increase sales by improving their lead management procedures.
“We created x-bees because the lead management phase involves more than one person,” explained Dimitri Osler, CTO, Wildix. “The sales team often needs to collaborate on how to provide the best service and turn a lead into a customer. On both the frontend and backend, the winning strategy is to work as a team.”
Also announced was x-caracal, a solution for tracking leads and customers throughout the sales process, and Wizywebinar, a new all-in-one solution for creating, hosting and inviting potential customers to webinars.
Headlining the Summit was Steve Osler, Dimitri Osler (Wildix CTO), Emiliano Tomasoni (Wildix CMO), Alberto Benigno (Wildix CSO) and Elena Kornilova (Wildix technical communication manager). The event also featured a number of guest speakers from outside the Wildix organization, including Dominic Black (director of research at the Cavell Group) and Julie Thomas (CEO of ValueSelling).