Xelion 8 is now live

Xelion UK has launched the latest iteration of its cloud telephony platform. Xelion 8 includes a ‘ground up’ redesign, with new apps and functionalities designed to meet the needs of hybrid working end users.

The Xelion 8 video function provides native collaborative working for up to 16 simultaneous participants, including a new desktop sharing function. Users can share documents, spreadsheets, graphics and other files with colleagues, with everyone able to annotate and work together on common tasks, providing a full unified communications experience.

The platform update provides the same user interface across different devices with different operating systems for the same user experience. The GUI has been designed with an intuitive, simple user interface for notebook, tablet or mobile, with no need to learn different protocols or navigation. The release includes a browser-based video function, so guests can join video conferences without needing to download an app or register an account.

Dave Reynolds, managing director, Xelion UK, explained, “Xelion 8 is a game-changer, delivering a raft of new functions that meet the needs of the post-pandemic work-from-home paradigm, including more flexible, mobile working patterns. Xelion 8 allows staff to work anywhere with full Unified Communications, exactly as if they were in head-office.

“We believe that customers using Teams for collaboration can benefit from integration with Xelion 8. In fact, you could say it’s more of a Microsoft 365 integrator rather than specific to Teams. Integrating Teams into Xelion 8 makes a lot of sense and gives customers the best of both worlds.

“In the future we can look forward to more integrated solutions that link together customers’ back-office applications with hosted telephony. That is why the Xelion 8 has an open platform architecture.”

Xelion 8 can be integrated with Microsoft 365 including Microsoft Teams, with customers able to use the Teams application to call out over the Xelion platform. Xelion 8 treats the Microsoft Teams client as a standard endpoint to reduce complexity and give customers control over call recordings, call reporting, call flow, and internal and external transfers.

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Charlotte Hathway

Charlotte is the editor of Comms Business and writes about the latest technology innovations and business developments across the Channel. Got a story? Get in touch – charlotte.hathway@markallengroup.com.

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