Business Talk SIP is Zen’s SIP Trunking service using VOIP and SIP protocols and is delivered over Zen’s UK core network, ensuring the highest levels of service and support.
The company says that as an alternative to traditional telephone connections, Zen’s Business Talk SIP provides a fully featured, cost effective and proven choice for voice communication with excellent speech quality. SIP trunk services give a more affordable connection, rental and call charges compared to traditional ISDN or PSTN services. Free calls can also be made and received between all office and home workers using Business Talk SIP.
Zen has a range of connectivity solutions to support the delivery of Business Talk SIP and other VoIP or multi-media applications delivered by Partners. This includes QoS enabled IP VPN solutions to ensure the end-to-end performance of VoIP.
As Zen is already providing its customers with a connectivity solution, it is able to offer Business Talk SIP as a value added service over its existing ADSL, FTTC, SDSL and Ethernet Partners. For resellers currently selling these services moving to Business Talk SIP is a simple and important move for Partners wanting to grow their revenue.
There are additional benefits for disaster recovery and business continuity planning applications when using Business Talk SIP. In the event that a business is forced to close an office, through bad weather, sickness or security alert, calls can be routed to another office or answering locations ensuring that your business can continue to operate. Businesses needing to move location temporarily from London to Manchester can take their numbers with them. Meaning a business can continue even after an office location closes.
“At Zen, we talk a lot about the convergence of voice, data and Internet access, and Business Talk SIP is a good example of how this can help businesses reduce costs and improve communications. Now that faster and more reliable broadband connectivity is available, SIP Trunking becomes feasible for all business. As an ISP we have always worked with all IP networks and have no legacy voice or TDM networks, making us ideally placed to help Partners take advantage of the SIP Trunk opportunity.” said Andrew Saunders, Head of Product Management and Marketing.
Business Talk SIP is highly scalable, as additional call capacity can be added for minimal cost. SIP Trunking also allows the use of geographic number ranges outside a business’s normal area code, giving the business a local feel to its customers.
“With Business Talk SIP, Zen Internet provides the whole package. With our own core infrastructure and a one-month contract, we know we can deliver. Our customers can be confident that these services come with the same high level of service and support as Zen’s award winning Broadband. Introducing these new services clearly demonstrates our commitment to provide the best ISP service in the UK,” added Saunders.