On collecting the Award at the ceremony, Andrew Saunders, Head of Product Management and Marketing, Zen Internet, said: ‘We are delighted to have won this award for an amazing eighth time, it’s fantastic. We are so grateful to all of our customers for their continued support, especially those who took the time to vote for us.’
‘We operate in an incredibly competitive market place that is increasingly dominated by suppliers with very aggressive pricing policies. At Zen we have remained focussed on providing quality products backed by excellent customer service and believe that this provides real value for our customers.’
‘Our continued success in the PC Pro awards is amazing and results from the commitment of the entire team at Zen, especially our Technical Support and Customer Services teams, who all support our mission to provide the best ISP service in the UK. I am very keen that we don’t rest on our laurels. It has been an incredibly busy year for Zen, in the last 12 months we have transformed our broadband portfolio with the continued roll-out of fibre optic broadband together with our telephone line services,’ added Saunders.
Zen’s fibre optic broadband was also a finalist for PC Pro Business Product of the Year. Zen’s fibre optic broadband packages offer download speeds of "Up to 40Mbps" and upload speeds of “up to 10Mbps”. Its fibre optic broadband product portfolio is tailored for both residential and business customers and has been developed by connecting to BT’s Fibre to the Cabinet (FTTC) technology. All are supported by a highly robust and resilient network and award winning technical support and customer service.